Q: How long does it take you to mail a letter?

A: Our eventual goal is to have any e-mail that enters the system by 3pm PST go out the same day.

Right now, we’re still adjusting our production process so we aren’t quite at that point yet. Our aim today is to have any e-mail entering the system out within 24 hours (excluding weekends for the moment). Over the next several months we’ll be steadily decreasing that turn-around time as we approach our target (hopefully not asymptotically).

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