Why We Do This
October 16, 2007
Occasionally, we receive feedback from you that really reminds us why we’re doing this.
I recently received an e-mail describing the impact of a letter that arrived the day before a dear family friend passed away. I paused for a few minutes after reading the description of him smiling as he read and re-read the letter and looked at the included pictures.
Making just one moment like that possible justifies what we’ve put into this. And this is just one of the stories we’ve received from all of you.
Each time, I’m left with the sense that we’re actually doing something good. It’s easy to get caught up in the details of programming, support, marketing, and sales. It really helps to be reminded of the lives connected.
In any case, I wanted to share some sense of what this means to us. And I wanted to publicly thank all of you who have shared your stories with us.
