Downtime [UPDATED: 5:15 PDT]
July 20, 2008
Like many websites that utilize Amazon’s storage services, we’re experiencing some technical difficulties. Amazon is working on the problems and we expect a resolution soon.
In the meantime, the key thing to note is that none of your letters are lost. They are held and will be processed as soon as Amazon’s services are back online. Our system is designed to avoid losing messages in the event that even large portions of our service go down (no failover system is perfect, but this has been a high priority for us).
We’ll update here as soon as the situation changes.
UPDATE: Things seem to be back online. We’ll be monitoring closely to make sure this is a stable fix.
